What would I do without the Internet? Well, for one, I probably wouldn't have to follow Andy around all day, learning about networks, IP addresses, DNS numbers... and I wouldn't stay up too late listening to Celine. Nor would I look up random shoe repair things! I went to the Mountain Equipment Co-op site this evening to find out about the warranty on my Chaco sandals, which are having a bit of an issue with the sole coming apart from the main body of the shoe. When they're whole, these are the most amazing sandals in the world. Chaco ZX2 Unaweeps. Truly amazing. I don't wear anything else. Well, ok, I do wear nicer leather sorts of sandals once in a while when I go out... but only in dry season, because my Chacos are so much better for the mud.
Anyways, I can gush about the loveliness of my sandals in the next installment of "My Favo(u)rite Things". Tonight I'm recording my search for getting these lovely little footwears repaired! I didn't find anything about the warranty from the MEC website, but I did find something on the Chaco USA website.
So how do you know what sort of thing is normal wear and tear, and what sort of thing is workmanship issues and under warranty? Somehow, I have a feeling I wear my sandals more than the average bear, and in some pretty serious conditions - there are few places that have heat and dust and mud like we do here. So if I send them into the company (paying for the shipping, of course), how much is it going to cost me to get them fixed if they are deemed to be not under warranty? And then how much is it going to cost for them to ship them all the way back to me? (oh, by the way, I'm thinking of shipping them out once I get back to Canada for Christmas). And if I ship them away over the Christmas holidays, if they don't come back to me in time to come back to Africa, then I'm hooped...
So what to do? Do I go for the warranty and take my chances? Or do I buy a tube of super-glue and see if I can stick 'em together myself? If I didn't have the internet, I'd never have this sort of conundrum. I'd just be sitting here singing along to Celine. Except that even Celine seems to have been silenced tonight!
1 comment:
i keep the warranties on backpacks because Jonathan can kill a backpack in no time flat- something about the 70lbs of books he needs to carry with him at all times. but for shoes, well they say that they're good for a lifetime but i don't think they were planning on walking 5km/ day on 100 degree asphalt and gravel. So when my shoes have a whole in the sole after 6 months (normally its a year, but I have pair that just amazed me at how quick they were wasted), well I just say thank you and move on.
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